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We're here to help! Please email sayhey@saalt.com to cancel or make changes to your order. While all our inquiries are answered by a real (nice) person, sometimes our responses go to spam or promotions folders. Be sure to check there if you do not se

Can I cancel or change my order?

Orders

What is a Saalt Menstrual Cup?

Saalt Cup size measurements

Who can use a menstrual cup

Do I still need pads/liners

How long do Saalt Cups / Discs last?

What's the difference between the original Saalt Cup and Saalt Soft Cup?

What makes the Saalt Cup different

What Size of Saalt Cup Should I Order

Can I Trim The Stem

Why should I use a menstrual cup or disc instead of disposable product?

What is the Saalt Cup made of?

Are Saalt Cups vegan and cruelty free / tested on animals?

How much fluid will my Saalt Cup or Saalt Soft Cup hold?

How does a menstrual cup stay in?

How long can I wear my Saalt Cup before emptying?

Can I use a menstrual cup if I'm not comfortable with tampons, or have never put anything inside my vagina?

Removing Your Saalt Cup

Can I use a cup with a high, low, or tilted cervix?

General Saalt Cup Questions

Inserting your Saalt Cup

How do I fold a menstrual cup

Can I, should I use lubricant to help insert my Saalt Cup?

Getting the cup to open

Cup insertion and positioning

How To Stop Cup Leaks

How do I know if my Saalt Cup is inserted / positioned correctly?

Removing the Saalt Cup

Bladder Pressure/Cramping With Cup Use

Why does my Saalt Cup slip down?

Where else can I get help learning about my menstrual cup?

How long does it take to learn a menstrual cup?

I noticed I was dizzy after inserting my Saalt Cup or Disc.

Help! My menstrual cup is stuck!

How to prevent spotting while wearing a menstrual cup

Help! The stem of my cup broke!

Cup Troubleshooting

Cleaning a Saalt Cup in public restroom

How do I sanitize my cup after my period?

What cleaner can I use on my Saalt Cup?

How do I clean my Saalt Cup during my period?

Cleaning Your Saalt Cup

My cup or disc has developed spots that I can't get rid of

Cup cleaning and care

Can I Use A Menstrual Cup or Disc With An IUD or Ring Contraceptive

Can I Get Toxic Shock Syndrome (TSS) From Using a Menstrual Cup or Disc?

Can I use a Saalt Cup or Disc if I have a latex allergy?

Do I need to talk to a doctor before I use a menstrual cup or disc?

Cup health concerns

Can I swim with a Saalt Cup?

I have a very active lifestyle. Will the Saalt Cup leak or fall out?

Can I wear my Saalt Cup during sex?

Cup lifestyle

Saalt Cup

What is the Saalt Disc?

What is the Saalt Disc made of?

Saalt Disc capacity and measurements

Do I need to wear pads with a Saalt Disc?

What's the difference between the Saalt Cup and Saalt Disc?

Removing a Saalt Disc

I have a menstrual cup, do I need a menstrual disc?

Why choose a Saalt Disc over disposable products?

Who can use a menstrual disc?

Can I use a menstrual disc if I've never used a tampon, or inserted anything?

How long does it take to learn to use a menstrual disc?

Where else can I get help learning about my menstrual disc?

Is the Saalt Disc vegan and cruelty free?

What makes the Saalt Disc different?

How much fluid does the Saalt Disc hold?

What size Saalt Disc should I order?

Is the Saalt Disc a contraceptive?

What if I have a high, low, or tilted cervix?

I have a very active lifestyle. Will the Saalt Disc leak or fall out?

General Saalt Disc Questions

Inserting a Saalt Disc

How do I know if my Disc is Inserted Correctly?

Can I use lubricant to insert my menstrual disc?

How long can I wear my menstrual disc before emptying?

How does the disc stay in?

Disc inserting and positioning

Cleaning Your Saalt Disc

How do I clean my cup or disc in a public restroom?

How do I sanitize my menstrual cup or disc?

What do I do if my disc is stained or has an odour?

Do I have to use the Saalt Wash?

Disc cleaning and care

My Disc Won't Stay Tucked Behind my Pubic Bone

Self-Emptying with a Saalt Disc

Help! My menstrual disc is stuck!

How to prevent menstrual disc pressure

How to stop leaking with a while wearing a menstrual disc

Disc troubleshooting

How do I clean my menstrual disc after sex?

Can I wear my menstrual disc during sex?

How do I remove my menstrual disc after having sex?

Intimacy with the Saalt Disc

Saalt Disc

What is Saalt Wear?

Does Saalt Wear have PFAS?

Saalt Wear Sizing and Absorbency

Saalt Wear Size Chart

What is Saalt Wear made of?

How do I know which absorbency level to purchase?

Can I wear Saalt Wear all day?

Choose your Saalt Wear

Will Saalt Wear feel wet or bulky?

Will Saalt Wear work for swimming during my period?

Can I wear Saalt Wear alone or only as a backup for a cup or disc?

Can I use Saalt Wear for light bladder leaks or vaginal discharge?

Can I wear Saalt Wear after giving birth /  post partum?

Wearing your Saalt Wear

How do I wash period underwear?

Will Saalt Wear smell or stain?

How long will Saalt Wear last?

What kind of detergent can I use on my Saalt Wear?

My Saalt Wear have come to the end of it's lifespan, how do I dispose of it?

Care for your Saalt Wear

How does Saalt Wear leakproof underwear work?

How is Saalt Wear different from other period underwear?

Does Saalt Wear contain latex?

Is Saalt Wear disposable?

Is Saalt Wear good for the planet?

Is Saalt Wear vegan / cruelty free, or tested on animals?

General Saalt Wear questions

My Saalt Wear leaked

My Saalt Wear have developed an odor

My Saalt Wear are pilling

My Saalt Wear are riding up, I'm getting wedgies.

Saalt Wear troubleshooting

Saalt Wear

Do you ship internationally?

When will my order arrive?

Questions about your order?

What payment method do you accept?

Why is my discount code not working?

Do you offer coupon codes?

Which Product is Right for Me?

How do I measure my cervix?

How do I request a donation?

How do I become a reseller or wholesaler?

Influencer / Social Media / Affiliate / Promotion / Interview / Branding requests

Other Requests

Saalt Bliss Guarantee - Love it or your money back

I have a question and want to talk to a real person

Can I cancel or change my order?Updated a year ago